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As a manager of a large organization, I preach customer service. I purchased my KIA EV from a different dealer, as Buchanan did not have any in stock. I recently got a coolant Inverter refill error and called the dealer I bought it from. They told me the inverter flush would take over 6 hours. So I called Buchanan and I got Damien. He was sooo knowledgeable and informed me there were two models, and depending would be 1 - 1.5 hours. He scheduled me only a couple days later. I arrived on time...View More”
- stephen roberts
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One of my best ever car buying experiences! Tom Perry and his awesome salesman Rick Rogers, were able to match me up with the perfect vehicle for me at the right price. I was given top level service and the entire sale session was pleasant and as quick as these things can be. I’m so happy with my new Kia Sorento PHEV and with the excellent team at Buchanan Kia. Thank you!! ”
- Ellen Hickey
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Ask for Bernadette! She’s hands down their best associate. Super informative, helpful, and completely honest without being pushy. After walking out of several dealerships this month, and looking at hundreds of cars, I called this place in a last ditch effort at 4PM, spoke with Bernadette, and just a couple of hours later, I left with the exact car I wanted. I’ve never felt happier with a car purchase!
Whether you’re paying cash, financing, or just exploring your options, Bernadette...View More”
- K
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I came in Buchanan KIA to look for a reliable and safe vehicle for my family. I was not certain I would be purchasing a vehicle right away, but Bernadette made the process effortless! Her knowledge of the vehicles and different features was evident, and I cannot thank her enough for helping me purchase my first ever brand-new Telluride! Thank you Bernadette <3! ”
- Rachel Hessman
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I just bought a telluride on Tuesday but headed there for a Carnival. They gave me a price no one could believe and even my local Kia dealer told me to go buy that one. There was just something though that made it hard to commit to the Carnival. Nothing on their part. I told them I might have changed my mind after they started the process and they were very nice. Showed me some other vehicles. Being torn between the Carnival and now the Telluride she was patient answered all my questions...View More”
“ As a manager of a large organization, I preach customer service. I purchased my KIA EV from a different dealer, as Buchanan did not have any in stock. I recently got a coolant Inverter refill error and called the dealer I bought it from. They told me the inverter flush would take over 6 hours. So I called Buchanan and I got Damien. He was sooo knowledgeable and informed me there were two models, and depending would be 1 - 1.5 hours. He scheduled me only a couple days later. I arrived on time...View More ”